Our Work
The businesses we've worked with, and what actually changed. Fewer manual hours, cleaner data, and CRM and marketing setups that finally earn their keep.
Inbox placement restored, domain reputation recovered, scalable compliant email infrastructure established
How we restored a damaged email domain reputation, deployed a CRM-integrated marketing platform, and implemented compliant automated lead nurture workflows for a regulated financial services business.
Full pipeline visibility across quotes and live jobs, with one central system replacing scattered spreadsheets and email threads
Quotes, tenders, and live jobs were being tracked in one spreadsheet and three inboxes. Here is the pipeline structure that replaced it, and why tenders needed their own.
One central system for relationships and revenue, connected to automated communications
Centralised data, automated monthly newsletters, and multiple pipelines to improve partner programme tracking and sales visibility.
List cut from 18,000 to 11,000 engaged contacts, bounce rate down from 6% to under 0.5%
A list of 18,000 was doing less work than the 11,000 underneath it. Here is what the prune, the automated sign-ups, and the conditional sequences changed.
Reliable lead capture, consistent nurture, and stronger deliverability through list hygiene
A practical system built around one source of truth, automated newsletter sign-ups, and proactive follow-up for warm and high-intent leads.
CRM costs cut by around 60%, 5,000 records migrated in under two weeks, lead capture automated
Eight seats, 5,000 records, and a deliberate decision about which data was worth bringing. Here is how the migration was scoped and what it saved.
Single source of truth, reliable newsletters, and a full communication history across the team
How Capsule CRM and Transpond replaced disconnected tools, created a single source of truth, and enabled reliable newsletters with a complete communication history.
Real-time pipeline visibility, standardised processes, and elimination of manual data reconciliation
How an international training and e-learning organisation replaced spreadsheets and a legacy CRM with a scalable, cloud-based system built around Capsule CRM.
Every lead and booking in one searchable record, with structured segmentation and marketing planning
How we consolidated leads and booking information into one CRM platform, using custom fields and tagging for visibility, with projects to support marketing planning.
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